Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and shop on our official website. We strictly abide by the California Consumer Privacy Act (CCPA) and other US local privacy laws, committed to protecting the privacy and data security of every customer.
Information We Collect
Personal Identification Information：Name, email address, shipping address, phone number, and payment information submitted by you during registration, order placement, and subscription.
Non-Personal Information：Browser type, device information, website browsing records, page residence time, and access IP address, used to optimize website experience and service quality.
Marketing Information：Your subscription preferences, product browsing favorites, and order history data, used to push exclusive discounts, new product updates, and holiday promotion information.
How We Use Your Information
1. Process, confirm, and deliver your orders, solve after-sales and logistics problems.
2. Provide customer service reply and technical support.
3. Send official updates, promotional activities, and tea product trend information (you can unsubscribe at any time).
4. Optimize website function, product display, and user shopping experience.
Information Protection & Sharing
We adopt industry-standard encryption technology to protect your personal data and payment information, and will not sell, rent, or disclose your personal information to third parties without your explicit consent. We only share necessary logistics information with logistics providers to complete order delivery. All third-party partners have signed strict privacy confidentiality agreements.
User Rights
You have the right to view, modify, and delete your personal information, and opt out of marketing emails at any time. If you have any privacy-related questions or rights applications, please contact our official customer service.
Cookie Policy
Our website uses cookies to record user browsing preferences, improve website access speed and shopping experience. You can turn off the cookie function in your browser settings at any time.
Policy Update
We reserve the right to update this Privacy Policy irregularly. The updated policy will be published on the official website, and the revised content will take effect immediately after publication.
