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We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Matcha is green tea. The leaves are shaded for weeks before harvest, then dried and stone-ground into a fine powder, so you whisk the leaf into water instead of steeping it.
Tea has been our family's work for three generations. John Harney started the company in 1983, and we still follow his one rule: only buy and blend teas that make us smile. We have sourced Japanese green teas for more than forty years, and we buy this matcha from family growers who have been making it for generations in Kagoshima season after season. The art of making matcha is a centuries-old craft in Japan. We lean on our relationships with those Japanese families and hold it to the same standard as every tea we sell.
It is grown in Kagoshima, on the southern island of Kyushu. This is the idea John started with, an everyday luxury in a bowl: certified organic, shade grown, and priced for everyday enjoyment.
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